Return | Exchange Policy

APPAREL ONLY

We allow returns or exchanges up to 14 days after you receive your apparel order. Customer provides return shipping unless item is defective. Once 14 days have passed, we can no longer offer refunds or exchanges.

To be eligible for a return or exchange, your item must be unused, unworn, unwashed and in the same condition that you received it along with proof of purchase receipt.

Once your return is received, we will send an email to notify you that we have received your return item and you will be refunded in the form of your original payment, processing can take up to 2-3 business days.

We are happy to replace items if they are defective, damaged or if you wish to exchange for another color, size, or item.

Please email us at images@nancyjsmith.com to start the return/exchange process.

You can also call: 503 658-4408 with any further questions or concerns.

NATURE PHOTOGRAPHS

PRINTS OR METAL

All sales are final. No refunds or exchanges on photo orders.

To be eligible for a refund or exchange due to any issues regarding damage incurred in shipment, please email us at images@nancyjsmith.com within 14 days of receipt of your order. We will respond promptly.